App Support
London Kitesurfers app — Support
Need a hand with the app, spotted something wrong in a forecast, or have a suggestion? We’re a volunteer-run club and we’re happy to help.
Get in touch
The quickest way to reach us is through the LKSA community channels on the contact page — the London Kitesurfers WhatsApp group is the best place for a fast reply. Tell us your device (iPhone, iPad or Mac) and what you were doing, and we’ll get back to you.
Common questions
The forecast looks out of date. The app downloads a fresh forecast file each time you open it; the underlying data is rebuilt several times a day. Pull to refresh, or check your internet connection if it won’t load.
Where does the data come from? The same pipeline as the website — Windguru wind models (Met Office UKV 2 km, AROME 1.3 km and longer-range models) blended for the best available guidance, plus UK Admiralty tide predictions. It is a forecast, so always use your own judgement on the day and ride within your limits.
Do I need an account? No. There is no sign-up, no login and nothing to configure. The app collects no personal data — see the Privacy Policy.
Safety. Please read the club’s safety guidance and spot guidelines before you ride.